We are currently recruiting for a Collections & Engagement Assistant, two Visitor Engagement Trainee’s (18 – 24 years old) at The World of Glass. See below for job descriptions and details on how to apply.

We are also looking for a range of volunteers. roles are listed below.

Role:

Collections & Engagement Assistant

Salary:

£13.45ph 3 days a week. Until May 2027

Application Deadline:

Friday 5^th June 11:59pm

Interview dates:

Week commencing 15^th June 2026

Summary:

Funded with thanks to Arts Council England, The Collections & Engagement Assistant will join our small but busy Engagement & Programmes team, to assist with the delivery of education, engagement, and exhibitions across the service. Starting with the International Festival of Glass exhibitions in August 2026, they will also assist with the planning of exhibitions in 2027 to showcase our museum collections, and with the planning and delivery of our education and engagement programming.

Job Description:

The World of Glass is an Accredited Museum and visitor attraction in St Helens, Merseyside, which is the custodian of two important museum collections, The St Helens Borough Collections, and The Pilkington Glass collection. As well as being home to the Victorian Tank House No9 (Grade II* listed Scheduled Ancient Monument), a public hot glass blowing studio, art galleries, and a history gallery, it currently hosts St Helens Council’s Central Library, and Archives Service until 2028 due to renovations of the Gamble Institute.

We are seeking an individual to join our busy Engagement & Programmes team, they will assist the team with a wide range of engagement programming, from exhibition installation and deinstallation, to engagement activities, and educational programming.

The ideal candidate will have experience working or volunteering in a museum setting, including with collections, exhibitions, and/or education.

Job Requirements:

To be successful in this role you would need to have:

• High level of written and verbal communication skills for dealing with a wide variety of people and working with diverse communities.
• Ability to demonstrate ideas to help increase visitor engagement and attract new visitors, including ideas for engagement activities.
• Excellent team working skills, and ability to use own initiative.
• Experience in delivering and developing engagement and/or educational activities.
• Experience working or volunteering with Accredited Museum collections.

Job Responsibilities:

Visitor Engagement

• To assist with the delivery and development of educational and engagement programmes for our audiences.
• Lead on the development and delivery of a programme of activities and events, both internally at The World of Glass, and externally within the community, including a pop-up external exhibition.

• Support the Engagement and Programmes Manager with the recruitment and training of volunteers, including both new, long-term volunteers, and a team of temporary shorter-term volunteers for the IFoG 2026.

• Manage relationships with local community and stakeholders throughout the project and put in measures to continue the relationships beyond the project.

Exhibitions & Collections Care.

• Assist the Curator with collections care and conservation of both museum collections that we are the custodians of, The Pilkington collection, and the St Helens Metropolitan Borough Council Collection.

• Assisting with the planning and delivery of exhibitions, including The British Glass Biennale and other exhibitions that are part of the International Festival of Glass.

• Assisting with the maintaining of the museum gallery spaces, including environmental monitoring and cleaning of displays.

How to Apply:

Email director@worldofglass.com for the full Job Description.

Please submit an up-to-date CV and a supporting statement to Katie Holmes, Senior Engagement & Programmes Manager at katie@worldofglass.com the supporting statement should be no more than two sides of A4. Alternatively, it can in another preferred format i.e. a video, visual, or portfolio, and should highlight why you are applying for the role and the skills and experience you feel that you would bring to our team.

Role: 

Visitor Engagement Trainees (Aged 18-24)

Salary: 

Minimum Wage, 1 Day a week (usually on a weekend) for 12 months

Application Deadline: 

Friday 22nd May 2026 at 5pm

Summary: 

Are you a creative young person (18 – 24) looking to find a job that lets you work in a creative environment? Love history and heritage but don’t know where to gain the right experience? Then we might have just the role for you as part of our Uncovering St Helens’ NLHF Project.

Uncovering St Helens’ Heritage Offer is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create two new roles of Visitor Engagement Trainee’s for young people aged 18 – 24, offering the opportunity for them to kickstart their careers in the heritage sector.

Job Description: 

We are seeking two young people to join our busy Engagement & Programmes team, as Visitor Engagement Trainee’s. The roles will focus on visitor engagement, and building on customer service & people skills, but will also provide a ‘try before you buy’ approach to working in other roles within the heritage sector. This includes opportunities to work with the curatorial & exhibitions team, marketing team, and within our retail, and food and drink offer. No experience necessary as all training and support will be provided.

The World of Glass is an Accredited Museum and visitor attraction in St Helens, Merseyside, which is the custodian of two important museum collections, The St Helens Borough Collections, and The Pilkington Glass collection. As well as being home to the Victorian Tank House No9 (Grade II* listed Scheduled Ancient Monument), a public hot glass blowing studio, art galleries, and a history gallery, it currently hosts St Helens Council’s Central Library, and Archives Service until 2028 due to renovations of the Gamble Institute.

Uncovering St Helens Heritage Offer will increase community engagement with local heritage, both on site at The World of Glass, as well as across the Borough, with local heritage groups, and at other important heritage locations. The project will coincide with the International Festival of Glass (IFoG) 2026, led by Glass Arts Society, and hosted by The World of Glass, bringing new and old audiences to the museum, and hence a prime time to expand our community engagement with St Helens heritage. The project will also engage communities in planning for future capital refurbishment of the museum to develop a comprehensive local heritage service.

Uncovering St Helens Heritage Offer is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players.

Job Responsibilities:

• To provide an excellent visitor experience and high standard of customer service.

• To assist in the development & delivery of a range of tours, events, and activities, to the local community.
• Assist with community consultation and engagement activities as part of Uncovering St Helens Heritage Offer, and the IFoG 2026. This will include contributing to future plans to refurbish the museum and develop a comprehensive local heritage offer.
• To assist with and support all areas of the service when necessary, including exhibition and curatorial, marketing, and our retail, and food and drink offer.

How to Apply: 

If you are interested in applying for the role, please email Katie@worldofglass.com for a copy of the full job description & person specification.

We recommend reading through the job description thoroughly, and if you are interested in applying for the role, please send a supporting statement & a copy of your CV to Katie@worldofglass.com outlining why you think you are the person we are looking for by 8pm on Friday 22nd May 2026.

When creating your supporting statement ensure you refer to the job description, and particularly the person specification to outline why you are the right fit for the role. Unsure if you have the experience and skills needed? We have included in our person specification examples of how you might have gained transferable skills that would fit the role. The supporting statement should also highlight why you are interested in applying for the role.

The supporting statement should be no more than two sides of A4. Alternatively, you can send a short video, no more than a few minutes long, explaining your experience and skills instead or a written statement.

If you would like to have an informal chat about the role before applying, or have any questions email Katie@worldofglass.com.